When does emotional dissonance occur?

When does emotional dissonance occur?

When does emotional dissonance occur?

Emotional dissonance is a feeling of unease that occurs when someone evaluates an emotional experience as a threat to his or her identity.

Is emotional dissonance good or bad?

Although the causal relationships between emotional dissonance and employee health needs to be further clarified, it has been suggested that emotional dissonance may lead to negative health outcomes due to costs of regulating emotions in order to display the desired emotion (Zohar et al., 2003; Grandey and Melloy, 2017 ...

How does emotional dissonance affect employee's performance?

Emotional dissonance aroused feelings of job dissatisfaction and reduced organizational commitment among high self-monitors. In contrast, social support lessened the negative impact of emotional dissonance on organizational commitment.

What is meant by emotional labor?

The phrase "emotional labor" was actually coined by sociologist Arlie Hochschild in her 1983 book The Managed Heart: Commercialization of Human Feeling, and refers to "a situation where the way a person manages his or her emotions is regulated by a work-related entity in order to shape the state of mind of another ...

What causes emotional detachment disorder?

What causes emotional detachment? Emotional detachment may be voluntary. Some people can choose to remain emotionally removed from a person or situation. Other times, emotional detachment is the result of trauma, abuse, or a previous encounter.

Why is emotional labor Bad?

Emotional labor has been linked to various job-related negative behaviors and adverse health outcomes, such as job dissatisfaction, loss of memory, depersonalization, job stress, hypertension, heart disease, emotional exhaustion, and burnout,8 and has even been shown to exacerbate cancer.

What is emotional labor relationship?

Most prominently, the term emotional labor is often used to describe the emotional demands of a relationship (such as being available for your friends to unload their problems on you) as well as the family management responsibilities women tend to be saddled with in heterosexual relationships (such as being the one ...

What are the 4 types of relationships?

There are four basic types of relationships: family relationships, friendships, acquaintanceships, and romantic relationships. Other more nuanced types of relationships might include work relationships, teacher/student relationships, and community or group relationships.

What do you need to know about emotional dissonance?

Study emotional dissonance explanation with organizational behavior terms to review organizational behavior course for online MBA programs. Inconsistencies between the emotions people feel and the emotions they project. Felt feelings are characterized basically as the feelings that an individual really feels.

Which is the best example of expressive dissonance?

The aim of the two studies was to explore a new dissonance paradigm–expressive dissonance–based on the inconsistency between what people feel and what people express behaviorally. Expressive dissonance was aroused by asking participants to watch a film with a high emotional content, either positive (joy) or negative (sadness).

What is the relationship between emotional dissonance and sickness absence?

Furthermore, it is important to identify factors that are possible to modify for the organization. The overarching aim of the study was to gain more insight into the relationship between emotional dissonance and sickness absence.

Which is the best description of cognitive dissonance?

Cognitive dissonance theory ( Festinger, 1957) is one of the key theories of social psychology. It can be presented in a few key points. Firstly, the presence in the cognitive universe of two inconsistent cognitions ( Lawrence and Festinger, 1962) arouses a state of aversive tension, a state of psychological discomfort.

Related Posts: